Terms of Service

Last updated: June 11, 2026

Overview

Welcome to Book Valley USA.

These Terms of Service explain the rules and conditions that apply when you visit our website, browse our online store, place an order, contact us, or use any services available through bookvalleyusa.com.

Throughout these Terms, the words "we," "us," "our," and "Book Valley USA" refer to Kuldeep Kaur, sole proprietor, trading as Book Valley USA, the operator of bookvalleyusa.com. The words "you" and "customer" refer to any person who visits our website, uses our services, or places an order through our store.

Our website provides customers with access to books and related online bookstore services, including product listings, checkout, order processing, shipping support, returns, refunds, and customer support.

By using our website or placing an order, you agree to these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website. If you do not agree with these Terms, please do not use our website or place an order.

Section 1 — Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

By using our website, you confirm that:

• You are at least the age of majority in your state, province, or country of residence, or you are using the website with permission from a parent or legal guardian.
• The information you provide to us is accurate, current, and complete.
• You will not use our website for fraudulent, illegal, abusive, or harmful activities.
• You will not interfere with the security, operation, or functionality of our website.
• You will not attempt to copy, misuse, or access our systems without permission.

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts if we believe a customer has violated these Terms or used our website improperly.

Section 2 — Customer Accounts

Some features of our website may allow or require you to create an account.

If you create an account, you are responsible for keeping your login details secure. You are also responsible for all activity that takes place under your account.

You agree not to share, sell, transfer, or assign your account to another person. If you believe your account has been accessed without permission, please contact us as soon as possible.

Section 3 — Product Information

Book Valley USA makes reasonable efforts to provide clear and accurate product information.

Product listings may include details such as:

• Book title
• Author name
• ISBN
• Edition
• Format, such as paperback or hardcover
• Publisher information
• Product condition
• Availability
• Images and descriptions

Because books can have different editions, covers, formats, and ISBNs, customers should carefully review the written product details before placing an order.

If a product image is a stock image or reference image, the written product details, including ISBN, edition, format, and condition, should be treated as the main source of information.

We do not guarantee that colors, covers, or images will appear exactly the same on every device screen. Display settings, screen type, lighting, and image source may affect how a product appears online.

We may update, correct, replace, or remove product information at any time if we discover an error or if product details change.

Section 4 — Product Availability

Product availability may change without notice.

We reserve the right to:

• Limit product quantities
• Discontinue products
• Cancel products from the website
• Refuse orders for unavailable items
• Correct product availability errors
• Cancel orders affected by listing or inventory mistakes

If an item becomes unavailable after you place an order, we will contact you using the information provided at checkout. Depending on the situation, we may offer a refund, cancellation, replacement, or other available option.

Section 5 — Orders

When you place an order on our website, you are making an offer to purchase the selected product or products.

An order is not fully accepted until payment is processed and we confirm the order. We reserve the right to accept, decline, cancel, or limit any order for reasons including, but not limited to:

• Product unavailability
• Incorrect product information
• Incorrect price
• Payment issues
• Suspected fraud
• Shipping restrictions
• Duplicate or unusual order activity
• Violation of our policies

Please review your order carefully before submitting it. Once an order has been accepted and processing has started, we may not be able to cancel or modify it.

If we cancel or change an order, we will attempt to notify you using the email address, phone number, billing address, or shipping address provided at checkout.

Section 6 — Pricing, Taxes, and Billing

Prices listed on our website are shown in U.S. dollars unless stated otherwise.

Prices, discounts, promotions, and offers may change without notice. The price charged for a product will be the price shown at the time your order is placed, unless there is an obvious pricing error.

Posted prices may not include taxes, shipping charges, or other fees unless clearly stated. Any applicable taxes or charges will be shown during checkout where required.

By placing an order, you confirm that:

• Your billing and payment information is accurate.
• You are authorized to use the payment method provided.
• Your payment provider will honor the transaction.
• You agree to pay the total amount shown at checkout, including applicable taxes and fees.

If payment cannot be processed or is later reversed, we may cancel the order or take reasonable steps to recover the amount owed.

Section 7 — Payments

Payments are processed through secure third-party payment providers.

Book Valley USA does not store full credit card or debit card numbers on our own systems. Payment providers may process your payment information according to their own terms, security standards, and privacy practices.

We may refuse or cancel an order if payment appears unauthorized, incomplete, suspicious, or fraudulent.

Section 8 — Shipping and Delivery

Book Valley USA currently ships orders within the United States.

We aim to process orders in a timely manner. Order processing times, shipping methods, shipping costs, and estimated delivery times are described in our Shipping Policy and may also be shown during checkout.

Standard shipping estimates are not guaranteed. Delivery times may be affected by carrier delays, weather, holidays, incorrect addresses, high order volume, inventory delays, or events outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

Once an order ships, tracking information will be provided when available.

For full shipping details, please review our Shipping Policy.

Section 9 — Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review our Return & Refund Policy before placing an order. The policy explains the return window, eligible item condition, refund timing, return labels, damaged items, incorrect items, and non-returnable items.

If your order arrives damaged, defective, or incorrect, please contact us within the return window and include your order number and clear photos of the issue.

Section 10 — Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will try to help, but cancellation is not guaranteed once an order has been accepted, processed, packed, or shipped.

If an order has already shipped, it may need to be handled as a return under our Return & Refund Policy.

We may cancel an order if the product is unavailable, payment fails, the address is invalid, fraud is suspected, or there is an error in product information or pricing.

Section 11 — Book Editions, ISBNs, and Product Accuracy

Books may be published in multiple editions, formats, covers, and versions.

We make reasonable efforts to provide accurate listing information, including ISBN, edition, author, format, and condition when available. However, customers are responsible for reviewing the product page before purchasing.

If you need a specific edition, ISBN, or format, please contact us before placing your order so we can help confirm available information.

Section 12 — Bulk Orders and Resale

Products purchased from Book Valley USA are intended for personal, educational, professional, household, or approved business use.

You may not purchase products from our website for unauthorized commercial resale, export, fraud, marketplace abuse, or any illegal purpose.

Bulk orders may be reviewed before acceptance. We reserve the right to cancel or limit bulk orders at our discretion.

Section 13 — Intellectual Property

All content on our website, including text, graphics, images, logos, designs, product page content, layout, icons, banners, and website materials, belongs to Book Valley USA or its licensors, suppliers, service providers, or content partners unless otherwise stated.

You may use our website for personal shopping and informational purposes only.

You may not copy, reproduce, modify, distribute, sell, publish, display, download, scrape, or use our website content for commercial purposes without written permission from Book Valley USA.

All trademarks, service marks, business names, logos, and brand names displayed on our website belong to their respective owners.

Section 14 — Third-Party Services and Tools

Our website may use third-party tools and services to support checkout, payments, analytics, shipping, marketing, customer support, fraud prevention, reviews, or website functionality.

These third-party services may have their own terms and privacy policies.

We do not control third-party tools and are not responsible for their actions, performance, security, content, or policies. Your use of third-party features may be subject to the terms of those providers.

Section 15 — Shopify and E-Commerce Platform Services

Our store may be powered by Shopify or other e-commerce technology providers.

These platforms help us provide website hosting, checkout, payment processing, order management, store functionality, analytics, and related services.

Purchases made through our website are transactions between you and Book Valley USA. Shopify or any other platform provider is not responsible for the products sold by Book Valley USA, order fulfillment, returns, refunds, product issues, or customer service matters unless required by their own policies or applicable law.

Section 16 — Third-Party Links

Our website may contain links to third-party websites, payment services, shipping carriers, social media pages, tracking tools, or other external platforms.

We are not responsible for the content, accuracy, security, privacy practices, or policies of third-party websites.

If you choose to visit a third-party website, you do so at your own risk. Please review the third party's own terms and privacy policy before using their services or providing information.

Section 17 — Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we may collect, use, share, retain, and protect personal information when you visit our website, place an order, create an account, contact us, or use our services.

Please review our Privacy Policy carefully.

Section 18 — Customer Feedback, Reviews, and Submissions

If you send us feedback, reviews, comments, suggestions, photos, messages, ideas, or other content, you confirm that you have the right to share that content with us.

By submitting feedback or content, you allow Book Valley USA to use, display, reproduce, edit, publish, or share that content for business, customer service, website, marketing, or operational purposes, where permitted by law.

You agree that your submissions will not:

• Violate another person's rights
• Contain false or misleading information
• Include abusive, offensive, or illegal content
• Contain spam, malware, or harmful code
• Infringe trademarks, copyrights, or intellectual property rights

We may remove or edit customer-submitted content at our discretion.

Section 19 — Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions.

These may relate to:

• Product descriptions
• ISBNs or editions
• Images
• Pricing
• Promotions
• Availability
• Shipping estimates
• Product condition
• Website content

We reserve the right to correct errors, update information, cancel orders, or change product details at any time, including after an order has been submitted.

If an order is affected by a significant error, we will attempt to contact you and provide available options.

Section 20 — Prohibited Uses

You may not use our website or services for any unlawful, harmful, abusive, or unauthorized purpose.

You agree not to:

• Violate any law or regulation
• Provide false or misleading information
• Commit fraud or attempt unauthorized transactions
• Infringe intellectual property rights
• Upload viruses, malware, or harmful code
• Interfere with website security or operation
• Scrape, copy, or misuse website content
• Harass, abuse, threaten, or harm others
• Send spam or unauthorized advertising
• Impersonate another person or business
• Attempt to bypass security features
• Use our website for unauthorized resale or export
• Interfere with another customer's use of the website

We may suspend or terminate access to our website if we believe these rules have been violated.

Section 21 — Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis.

We make reasonable efforts to keep our website accurate, secure, and available, but we do not guarantee that the website will always operate without interruptions, delays, errors, security issues, or technical problems.

To the fullest extent permitted by law, Book Valley USA disclaims warranties that are not expressly stated in these Terms or required by law.

Nothing in these Terms is intended to limit rights that customers may have under applicable consumer protection laws.

Section 22 — Limitation of Liability

To the fullest extent permitted by law, Book Valley USA and its owners, employees, contractors, service providers, suppliers, platform providers, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This may include loss of profits, loss of data, business interruption, replacement costs, or other similar damages.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Nothing in these Terms limits liability where it cannot legally be limited.

Section 23 — Indemnification

You agree to indemnify and hold harmless Book Valley USA, its owners, employees, contractors, service providers, suppliers, partners, and platform providers from claims, damages, losses, costs, or expenses arising from:

• Your misuse of our website
• Your violation of these Terms
• Your violation of any law
• Your violation of another person's rights
• Your fraudulent, abusive, or unauthorized conduct

This section applies to the fullest extent permitted by law.

Section 24 — Termination

We may suspend, restrict, or terminate your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, fraudulent, unlawful, or abusive manner.

Termination does not affect any payment obligations, order obligations, intellectual property rights, limitations of liability, or other sections that should continue after termination.

Section 25 — Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the fullest extent allowed by law or removed if necessary.

The remaining sections will continue to remain valid and enforceable.

Section 26 — No Waiver

If we do not enforce a section of these Terms immediately, that does not mean we waive our right to enforce it later.

Any waiver must be made in writing to be effective.

Section 27 — Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website, form the entire agreement between you and Book Valley USA regarding your use of our website and services.

These Terms replace any prior agreements, discussions, or communications about the same subject.

Section 28 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission.

We may transfer or assign our rights and obligations under these Terms as part of normal business operations, business restructuring, sale, merger, acquisition, or transfer of assets.

Section 29 — Governing Law

These Terms are governed by applicable laws of the United States and the laws of the State of Arkansas, without regard to conflict of law rules.

Nothing in this section limits any consumer rights that may apply under the laws of your state or jurisdiction.

Section 30 — Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, policies, legal requirements, or operational practices.

When we update these Terms, we will revise the "Last updated" date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

Section 31 — Contact Information

Questions about these Terms of Service should be sent to:

Book Valley USA (operated by Kuldeep Kaur, Sole Proprietor) Shipping Address: 2405 O.D. Bancroft Dr, Pea Ridge, AR 72751, United States

Email: support@bookvalleyusa.com Website: bookvalleyusa.com